The Value of Rapid Application Onboarding
Highlights from Simeio’s October 7 “Ask Me Anything Coffee Talk Series”
This week, we bring you another timely and informative Coffee Talk session. Last Wednesday’s topic was “The Value of Rapid Application Onboarding”. The session hosts were Vipin Jain, Simeio Solutions Product Manager, and Dave Culbertson, Saviynt Director of Partner Solutions Engineering & Strategy. Here are some session highlights.
What is Rapid Application Onboarding?
Rapid Application Onboarding is a factory model for application onboarding. When we consider what makes modern factories run smoothly for less cost, it’s automation – conveyor belts moving products to each stage of an assembly process. In much the same way, Rapid Application Onboarding provides companies with a repeatable model for smoothly moving an application into a system, whether it’s an identity governance and administration (IGA) system, PanSystem®, a single sign-on (SSO) system or any other system that requires pervasive connectivity to dozens, hundreds or even thousands of applications.
Manufacturing was labor-intensive before the more economical factory model boosted efficiency within factories. When it comes to Rapid Application Onboarding, the repeatable process of the factory model might involve collecting information from a centralized location or even pulling information directly from a configuration management database. This simplifies the discovery of applications and reduces the need for meetings.
Why is Rapid Application Onboarding important?
Some companies have invested hundreds of thousands of dollars or more into acquiring and implementing solutions like IGA or PanSystem® but have only four or five critical applications connected to it. That may be effective initially but can exhaust budget and people hours long-term as IT teams try to onboard more applications into the system. Instead of tackling the next 10, 20 or 1,000 applications, companies turn to alternatives.
Onboarding simplifies the application onboarding process, reduces IT team fatigue and maximizes the company’s investment in a solution. One of the most critical benchmarks of solution success is to connect solutions to the information, data and applications needed to build an identity warehouse. Doing so will help companies gain a complete picture of their current application state.
With Rapid Application Onboarding, that process can be repeatable. Companies can take in data at regular intervals, either in real time or in batch mode and create reports based on actionable controls. Internal stakeholders also gain valuable intelligence – perhaps in a dashboard – on the number of applications the company has, and the number that have been onboarded.
What kind of Return on Investment (ROI) can companies realize by implementing Rapid Application Onboarding?
Rapid Application Onboarding can save both time and money. About 10 years ago, it would take four to six weeks for a company to onboard one application. The process would involve stopping all work of application owners, extending questionnaires, communicating via email and documenting everything in worksheets.
With Rapid Application Onboarding, work stoppages aren’t necessary, and application owners can independently detail out all the information. As a result, you need fewer meetings, fewer emails and fewer full-time employees focused on onboarding work. Application owners can focus on improving applications rather than on onboarding applications. Giving more people a window into application onboarding will lead to increased efficiency and when you streamline a process, you’re usually going to save money.
Other benefits are less financially tangible but extremely valuable. With Rapid Application Onboarding, application owners feel like they’re part of the company’s plan and that their applications are prioritized and valued by the rest of the organization.
What are some real-world examples of successful projects?
More than other types of companies, financial services institutions and manufacturers often must onboard a huge number of applications. It’s not unusual, for instance, for a financial services organization like a bank to use 3,000 to 4,000 applications, of which 2,000 are required because of regulations like the Sarbanes-Oxley Act (SOX), which was enacted after Enron and other accounting scandals. To comply, it’s critical that these institutions be able to easily get into the system to review application access and run actionable controls.
Rapid Application Onboarding has helped some of our bank customers migrate a couple hundred applications each quarter from a legacy IGA solution to a modern system. This has made it easier for these banks to discover parity in applications that share an authentication and authorization store – typically either a cloud directory product or Active Directory. It greatly simplifies application onboarding because just a couple questions need to be answered: What group memberships provide the authorization for a specific functional model? What roles align to that in the structure?
One bank client reports being 85% to 90% through the process in just over a year, which would have been impossible a decade ago. Another client expects to have all its applications onboarded in just a few months rather than the two to three years it would otherwise have taken. A Fortune 50 media company client needs to onboard 40 to 50 applications, which it should be able to do in just a couple months.
We’ve just touched upon some of the conversation. If you want to learn more, you can watch this, and other on-demand Coffee Talk sessions at https://www.brighttalk.com/channel/17142.
We hope you can join our next Coffee Talk, when you can ask questions and gain insights to unlocking the opportunities of the future with digital identity.